Update on Coronavirus (COVID-19)
Updated March 25, 2020
Ziegler is open for business. We remain open to support your parts, service, and sales needs. For information on individual store hours and policies, please call your local branch.
As individual states or local governments issue stay-at-home or shelter-in-place orders, we want you to know that Ziegler will remain open for business. Ziegler supports essential services and Critical Infrastructure as defined by Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA). Because of this, all of our business units will remain operational to help you with your needs, while following Center for Disease Control (CDC) and state safety guidelines.
Parts: Our parts counters remain open for business. We recommend that you order parts by phone or online at www.zieglercat.com/parts when possible. Our branches have implemented changes to limit personal contact, putting parts at pick-up locations inside or outside the branch, offering parts brought to curb-side, or not requiring signatures for parts pick-ups. Or utilize one of our 110 parts drops in our territory. Contact your local branch for more detailed information.
Service: Both in-shop and on-site service will continue as usual. To schedule a visit, please call your local branch. We have instructed all our field service technicians to practice the appropriate social distancing and safe hygiene practices specified by the CDC.
Sales: Our sales teams remain available to you. Please call, text, or FaceTime your sales representative to minimize any unnecessary in-person contact.
Thank you again for your business and your continued support in these trying times.
By working together, we can help each other stay safe and keep our critical infrastructure running.