The last date these Privacy Statements were revised is: April 24, 2006.
- Ziegler Inc. Commitment to Online Privacy
Your right to privacy is important. Ziegler Inc. believes that personal information you provide online should only be used to help us provide you with the highest quality of products, services and support. We display this Privacy Statement to make you aware of the information practices for Ziegler Inc. Web sites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. We may update our Privacy Statement from time to time to stay current with changes in our business and to better serve you. We encourage you to visit this page frequently to inform yourself of any changes.
This Privacy Statement covers Ziegler Inc.'s family of corporate Web sites, which include:
- Consent to Use and Transfer Personal Data
Please note that if you submit personal data through the Ziegler Inc. Websites, you will send it to us (Ziegler Inc.), in the United States. We will collect, process and transfer your personal data in accordance with this Privacy Statement but possibly not in accordance with the laws of the jurisdiction in which your reside. By submitting your personal data through a Ziegler Inc. Web site you consent to Ziegler Inc.'s collection, use, storage and transfer of your personal data to our company databases and other repositories, wherever located, for the purposes for which it is submitted and in accordance with the policies set forth in this Privacy Statement.
- Types of Data Collected Online
You can browse most of our Web sites without entering any personal information. Only general, non-personally identifiable information that Ziegler Inc. logs from all site visits, such as Internet service provider, operating system/browser type, and pages accessed, will be collected in those instances. This means that a user's session will be tracked, but the user will not be individually identified.
There are times, however, when we or our business partners (such as our external service providers) may need information from you. For example, you may choose to give us personal information when you:
Access or register for access on some of our Web sites, for example www.zieglergps.com
Make requests for products, customer and other services, and product support, repairs and upgrades, or quotes for products
Subscribe to enewsletters and online services
Register for Ziegler Inc. sponsored events and trainings
Create a user profile to receive future information, special offers and communications.
Apply to be considered for employment in connection with a job opening at Ziegler Inc.
At such times you may be asked to provide contact and billing information (e.g., your name, address, telephone number, email address, credit card number and expiration date), as well as information about the product or service purchased (e.g., product I.D., serial number, customer number, product version). Demographic or other personal information may also be requested, however, volunteering such information is optional unless otherwise indicated. By providing the information to Ziegler Inc. you consent to our transfer of this information to our company databases and other repositories, wherever located.
- Use of Data
Ziegler Inc. uses personal information collected on its Web sites for the purpose it is requested or as necessary or permissible under applicable law (e.g., in some jurisdictions we may have to keep invoices under tax laws). We also may use the information you provide to notify you later about new developments with respect to the products and services you have purchased or to inform you about new products, special offers and services offered by Ziegler Inc., its subsidiaries and affiliates or its business partners. It is important to note that you may opt out of receiving further information from Ziegler Inc., as discussed in detail below. We use non-personal information to analyze sales trend data as it relates to geography, time and demographics.
In connection with a job application or inquiry advertised on a Ziegler Inc. Web site, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Ziegler Inc. for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.
- With Whom We Share Information
Ziegler Inc. will not sell, trade or rent your individual identifying information to others. Ziegler Inc. may share the personal data you provide online with affiliated companies, joint venturers, business partners, licensors, employees, and agents and as described below:
5.1 Affiliated Companies and Business Partners. We work together with affiliated companies and business partners who are acting on our behalf for the uses described above. When an affiliated company or one of our business partners is involved in a transaction with you, we may share personal identifying information related to this transaction. Ziegler Inc. requires that its affiliated companies and business partners keep confidential any personal data of customers or potential customers disclosed to them.
5.2 Mergers and Reorganizations. In the event of a corporate reorganization, such as a merger, acquisition or sale or transfer of assets by Ziegler Inc. outside the normal course of business, customer information may be transferred to third parties.
- External Service Providers
The following external service providers are collecting information through our Web sites:
Image Trend is a software development company focused on web applications. Image Trend offers turn-key solutions involving content, data, and document management, e-commerce development, database and back-office integration.
Ziegler Inc. does not receive sensitive financial information such as credit card numbers from Image Trend. The information we receive from them is limited to customer contact details and registration-type form data.
Tecknowledge Management is a product development company focused on .NET based components for web sites and web applications. Tecknowledge Management industry hosts and operates our online registration process and registration information related to enewsletters.
Ziegler Inc. does not receive sensitive financial information such as credit card numbers from Tecknowledge Management. The information we receive from them is limited to customer contact details, customer opt-in/opt-out preferences and event registration.
Caterpillar, or Caterpillar’s external service provider(s), may collect your information when accessing Web site applications such as Build and Quote, Product Link, etc. For additional details regarding the data collected at this site, you may contact Caterpillar’s Office of Business Practices via the Internet at http://buspractices.ecorp.cat.com, by telephone at 1.800.300.7898 or by mailing inquiries to:
Office of Business Practices
100 NE Adams Street
Peoria, IL 61629-3350
Please note that our Web sites contain links to other sites, such as to those of our external service providers identified above. When you access a non-Ziegler Inc. Web site, even one that may contain the Ziegler Inc. logo and content regarding Ziegler Inc.'s products and services, please understand that the Web site is independent of Ziegler Inc., and that Ziegler Inc. has no control over operation of that Web site. Please be aware that Ziegler Inc. is not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by Ziegler Inc. Web sites listed above. A link to a non-Ziegler Inc. Web site does not mean that Ziegler Inc. endorses such site.
Ziegler Inc. will not share personal identifying information provided to us online except as stated above without allowing you the opportunity of consenting to or opting out of such disclosures. When you place an order for Ziegler Inc. products, register as a user of Ziegler Inc. products, services or promotions, or when you submit a request for User Name or Password, you are given the opportunity of notifying us as to whether you would like to receive future information, special offers and communications via email. All unsolicited email marketing and promotional communications contain an opportunity for you to decline future communications. Additionally, at any time you can opt-out of receiving such further information from Ziegler Inc. by sending your opt-out request to firstname.lastname@example.org. Ziegler Inc. will use its best efforts to comply promptly with all such requests.
- How You Can Access Or Correct Your Information
You can access or ask for corrections of your personally identifiable information that we collect and maintain in retrievable form by following this procedure:
10.1 Contact Ziegler Inc.'s Interactive Privacy Program Manager at email@example.com for general requests, or to Ziegler Inc.'s Human Resources Department for requests related to online resume submissions, by sending a detailed message explaining your request including:
Full contact information (your name, street address, e-mail address, telephone number)
Details of the request (e.g. change of email address, unsubscribe from an enewsletter, review of personal information, etc.). Please be very specific about the concerns that led to your request.
10.2 To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to information or making corrections.
10.3 We do not place frequency or fee limits on your ability to access your information, however we reserve the right to decline unreasonable requests for information access and correction. If this right is exercised, we will inform you about the reasons for which your request is declined and explain to you a dispute resolution process should you wish to use it.
10.4 If the information to which access is requested is not maintained in retrievable form, we will explain why access cannot be provided and how this type of information is collected and used.
10.5 If the information to which access is requested is maintained in retrievable form, we will respond to your request within ten (10) working days. Access to the information will be provided in the form of disclosure and will not involve your direct access to our data repositories, on-line or off-line.
- How to Contact Us
If you have requests or questions in connection with this Privacy Statement you may contact us at firstname.lastname@example.org.
© Copyright 2007, Ziegler Inc. All rights reserved.