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Customer Support Agreements cover many aspects of maintenance, repair, and power system operation. Typically three to five years in length, a CSA maintenance program incorporates a set of Watchguard services at predetermined intervals with a constant monthly/annual payment.These highly flexible agreements range from scheduled inspections and preventive maintenance to before-failure overhauls and total cost-per-hour guarantees. The services you include depend on your equipment, your installation, and your employee capabilities – factors we carefully analyze with you before an agreement is proposed.
Your CSA from Ziegler provides many benefits, including
- Reduced likelihood of equipment failure
- Work performed only by highly-trained technicians
- Services performed at proper intervals
- Improved quality of maintenance records
- Detection of minor issues before they turn into full-blown failures
Additionally, CSAs leverage our sophisticated SOS services to monitor component condition and predict possible failures.
Contact your Ziegler Power Systems representative for more information.
Related Information
SOS Services Page
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