From in-shop to on-site service, count on options, experience, and tooling resources to meet your service needs and keep you productive. No branch location nearby? No problem! You have access to 24/7 x 365 coverage for on-site service and repair.
Rely on Expert Service Trust your equipment maintenance or repair to Ziegler Cat and receive industry-leading, professional service. With over 700 highly-trained service professionals, including more than 600 Cat® certified technicians, every repair receives expert attention. And, all of our technicians and parts professionals follow strict Caterpillar Five Star Contamination Control standards, extending our promise to keep your machine productive and efficient.
Experience Convenience: Field Service Need service or repair, but can’t spare the time to bring your machine into the shop? Ziegler Cat comes to you – with the experience, tools, and technology to have you up and running as quickly and efficiently as possible. From routine oil changes to complete component repair or replacement, our 175-plus field service technicians inspect, diagnose, and repair your equipment on site.
Speed Repairs: Specialized Service Shops Minimize your downtime and speed repairs with a broad range of service capabilities – in-shop or on-site, at guaranteed, up-front prices. Beyond offering dedicated general repair, basic hydraulic repair, and hose building at all Ziegler facilities, our Minneapolis, Buhl, and Altoona facilities also feature specialized hydraulic, track and weld, and component rebuild service shops.
Minimize Downtime: Machining Capabilities Avoid weeks of downtime due to repair turnaround and protect your productivity and profitability. In-shop and on-site, Ziegler Cat proudly offers the most extensive machining capabilities in the Upper Midwest. Unlike competitors who outsource machining work, our dedicated machining resources deliver better service and improved quality and accuracy from the moment your equipment repair begins.
Stretch Machine Life: Rebuild Capabilities Considering replacing a high hour machine because of poor inspection results, increasing repair costs, or reduced productivity? Consider a component or machine rebuild as a cost-effective alternative to machine replacement. From powertrain and hydraulic components to complete machines, from basic rebuilds to Cat Certified Rebuilds, our technicians find the source of your machine problems and perform all necessary updates and replacements – putting you back on the job quickly with greater productivity and performance.
Anytime Access: Technical Support With 17 full-time technical communicators on hand, receive the technical support you need, when you need it. Gain access to information and support on a range of topics, including maintenance procedures and specifications, diagnostic procedures, operation tips such as controller programming and calibration, and more!